With all insurance claims the value you receive is based on a like for like evaluation of your current kitchen. We are here to simplify this process for you and your insurance company. When given instruction and permission we will attend, evaluate and produce a base like for like cost to replace your exact kitchen with a brand new identical version using our market leading K-quote interactive design program.
Our skilled designers will arrange a suitable visiting time and work with you to agree the quality of your kitchen and its existing layout and from this our k-quote system will create and display a photograph or video record for you and your insurer alongside a projected cost for the supply.
This is known to insurers as their level of liability. Once this is agreed we will provide you and your insurer with a WDK voucher for the agreed liability value guaranteeing you that we can provide your kitchen on a like for like basis with no cost to you.
Once this process is complete if you choose you can re-design your kitchen as you wish with the designer using your existing insurance allowance. Keep in mind that additional costs may be payable by yourself should the quality and components change to a higher specification, however we will pass on your insurers additional volume discount to yourself.
Insurers will pay us your allowance, as stated in your WDK voucher directly and any additional balance due will be payable by you 24 hours before delivery.
Throughout this whole process you will be appointed a dedicated member of staff who will arrange with yourself a delivery date, any changes or queries you may have and if applicable any upgrade payments required. During the fitting of your kitchen by your chosen installers, your WDK member of staff will be available to assist you with any issues or queries the installer may have, allowing you to stay in the loop throughout.
We will at all times work with you to ensure your disruption is minimised and in the unlikely event any issues do occur we will always aim to have the matter dealt with within 24 hours.
We always invite you to one of our showrooms to give you the opportunity to look, feel and compare our products against our competitors if they are retail or trade suppliers. We are so confident of our products and prices that we offer a 28 day find it cheaper like for like refund plus 10% components refund.
WDK strive to offer clients their dream kitchen, consisting of the highest quality componants from around the world but where possible we always try to source high end UK manufactured products.